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Terms and conditions

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NUVOX PUBLICIDAD S.A. DE C.V.

CreativaShift: Transforming Organizations Under Solid Legal Frameworks

INTRODUCTION AND CONTRACTUAL SCOPE
Definition of the Digital Ecosystem
CreativaShift is a comprehensive website specialized in organizational transformation processes, operated by NUVOX PUBLICIDAD S.A. DE C.V., a Mexican corporation duly incorporated under the laws of the United Mexican States.
Domain: creativashift.com
Digital Services: Includes all subdomains, mobile applications, APIs, widgets and any technology associated with our CreativaShift brand.
Contractual Acceptance Framework
Access and use of our services constitute full and unconditional acceptance of these terms. If acting on behalf of an organization, you represent that you have sufficient authority to bind such entity.

BUSINESS SERVICES ECOSYSTEM
Organizational Transformation Services
CreativaShift offers its clients a comprehensive ecosystem of business solutions designed to drive organizational growth, innovation and sustainability. Within this ecosystem are included, by way of example but not limitation, the following services:

  1. Organizational Transformation Services
    We support companies in redefining their internal processes, structures and organizational culture to improve efficiency, adaptability and strategic performance. These services include organizational diagnostics, improvement plan design, team training, change management and ongoing support for results consolidation.

  2. Sustainable Impact Strategies
    We develop and implement strategies that integrate positive social and environmental impact as an essential part of the business model. This includes incorporating responsible practices into the value chain, adopting sustainability policies, social responsibility programs, environmental footprint measurement and compliance advisory related to sustainability.

  3. 360° Marketing
    We provide complete brand communication and positioning solutions, including market research, identity design, multichannel advertising campaigns, social media management, content development, BTL activations and digital strategies. The goal is to strengthen brand presence, generate value and accelerate business growth in local and international markets.

  4. Agile Management
    We provide specialized support in implementing agile methodologies that foster adaptability and internal evolution of organizations. This covers training in frameworks such as Scrum, Kanban and Lean, process optimization, collaborative project management and the development of innovation environments to effectively respond to market changes.

  5. Innovation and Business Creation
    We design and develop disruptive business models that open new market opportunities. This includes ideation processes, value proposition validation, project incubation and acceleration, scalability strategy design as well as financing and investment advisory to ensure the viability and sustainability of new ventures.

PAYMENT METHODS
Payments corresponding to services contracted through CreativaShift will be securely processed through an authorized and duly regulated payment aggregator, which acts as an intermediary in transaction processing.
Only credit, debit and international cards issued by recognized banking institutions and within the network authorized by the payment processor will be accepted as payment methods.
The User acknowledges and accepts that by making a payment, they are also subject to the terms and conditions of both the site and the payment aggregator, including the security, validation and authentication measures implemented to prevent fraud or unauthorized transactions.

ELIGIBILITY AND USE CONDITIONS
Business User Requirements
For Organizations:
● Legal entity duly incorporated
● Legal capacity to contract professional services
● Compliance with current tax obligations

For Individual Users:
● Legal age (18 years old)
● Full legal capacity
● Acting on their own behalf or with accredited representation

Professional Use Conditions
Permitted Activities:
● Access to educational content and transformation resources
● Use of organizational diagnostic tools
● Download of materials under specified licenses

Prohibited Activities:
● Reverse engineering of our technological platforms
● Resale or sublicensing of our services
● Use for illegal or unethical activities
● Interference with the security of our systems

SHARED RESPONSIBILITIES MODEL
CreativaShift Obligations
Service Delivery:
● Continuous updating of content and methodologies
● Specialized technical support during business hours
● Data protection according to international standards

Quality and Professionalism:
● Services provided by certified consultants
● Methodologies based on international standards
● Absolute confidentiality of business information
● Delivery of results within agreed deadlines

User Responsibilities
Appropriate Use:
● Provide truthful and updated information
● Comply with usage policies and codes of conduct
● Maintain confidentiality of access credentials
● Immediately notify security incidents

Active Collaboration:
● Committed participation in transformation processes
● Appointment of suitable personnel for projects
● Implementation of recommendations according to timelines
● Constructive feedback for continuous improvement

INTELLECTUAL PROPERTY STRUCTURE
CreativaShift Rights
Exclusive Ownership:
● Methodologies, frameworks and developed tools
● Educational content, case studies and resources
● Source code, algorithms and technological developments
● Trademarks, logos and corporate identity elements

Granted Licenses: We grant a limited, non-exclusive and revocable license for:
● Use of platforms during the contractual term
● Access to educational content for internal use
● Use of tools according to specific terms

User Rights
Generated Content:
● Users retain ownership over their business data
● Confidential information remains under the user’s control
● Diagnostic results are shared property
● Case studies require express authorization for publication

LIMITATIONS AND DISCLAIMERS
Scope of Professional Services
Consultative Nature: Our services constitute specialized professional advisory. We do not guarantee specific results nor assume responsibility for business decisions based on our recommendations.

Technical Limitations:
● Availability subject to scheduled maintenance
● Features may vary depending on the plan contracted
● Third-party integrations subject to external availability
● Performance may be affected by external factors

Exclusion of Liabilities
Limitation of Damages: Under no circumstances will we be liable for indirect, consequential, special or punitive damages, including loss of profits, business interruption or loss of information.

CONTRACT TERM AND TERMINATION
Relationship Duration
Continuous Service Contracts:
● Minimum commitment period according to service type
● Possibility of cancellation with 30 days’ notice depending on the case

Specific Projects:
● Duration determined according to agreed scope
● Final deliverables according to established schedule

Termination Causes
Termination by CreativaShift:
● Material breach of payment obligations
● Improper use of services or violation of terms
● Conduct affecting other users or the platform
● Request by competent authorities

Termination by the User:
● Required prior notice
● Fulfillment of pending obligations
● Return of confidential materials
● Payment for services consumed up to termination date

DISPUTE RESOLUTION
Jurisdiction and Applicable Law
Mexican Law: These terms are interpreted and governed in accordance with the laws of the United Mexican States.
Jurisdiction: For disputes not subject to arbitration, the parties expressly submit to the courts of Mexico City, waiving any other jurisdiction.

MODIFICATIONS AND UPDATES
Evolution Process
Prior Notice: Substantial changes will be notified 30 days in advance through:
● Email to registered addresses
● Prominent publication on creativashift.com

Implied Acceptance: Continued use after the notification period constitutes acceptance of the modifications.